Furnace Service: Diagnostics & Repairs
Stop Guessing. Start Solving. Flat-Rate, Honest Repairs—Always.
The Problem: When Something Breaks, Who Do You Trust?
Your furnace isn’t heating. You’re uncomfortable. And the only thing worse than a cold home is not knowing what the repair will cost—or if it will even work.
At Falco’s, we fix systems every day. But more importantly, we restore trust and confidence in how those systems are diagnosed, priced, and repaired.
The Solution: Clear Diagnosis. Straightforward Pricing. No Surprises.
We’ve built our Diagnostic & Repair service to do three things:
- Find the issue quickly and accurately
- Help you understand the problem and your options
- Get your system running again without the guessing game of time and materials
Our Furnace Diagnostics & Repair Process
Step 1: Diagnostic Visit – Know Before You Spend
Every repair begins with a Certified Diagnostic Appointment, scheduled at your convenience.
- Full visual and system inspection
- Safety checks on ignition, flame, and venting
- Electrical testing, thermostat communication, sensors
- Blower, filter, and airflow verification
- Error code retrieval and interpretation
- Flat-rate diagnostic fee with zero pressure to repair on the spot
If a repair is needed, we show you what failed—and why. If no repair is needed, we explain what’s working—and what to watch for.
Step 2: Flat-Rate Repair Pricing
Once we identify the issue, we present you with clear, up-front repair pricing using our industry-standard flat-rate guide.
Flat-Rate with Falco’s
- Know your total cost before we start
- No hourly inflation
- Skilled techs work efficiently—not longer
- Standard pricing ensures fairness
- You control the decision
Time & Materials
- Don’t know the final bill until it’s done
- Labor charges can balloon
- Incentive to take more time
- Every home gets a different price
- You're reacting to the unknown
No surprises. No penalties for tough jobs. Just honest value.
Step 3: Professional Repair Execution
If you approve the work, our technician will:
- Complete the repair to code
- Test and verify full system operation
- Replace or calibrate components as needed
- Clean up the work area
- Register parts/warranty (where applicable)
- Provide digital or physical documentation
You’re always in control, and you’ll never be charged for a repair you didn’t authorize.
Step 4: Support & Follow-Up
After the repair:
- We follow up within a few days to ensure satisfaction
- We add your system data to your customer record for future reference
- We invite you to join the Falco’s Legacy Membership to prevent future issues and save on diagnostics going forward
Our Promise & Services
What We Don’t Do
- We don’t start a repair until you approve it
- We don’t mark up labor by the hour
- We don’t replace parts “just in case”
- We don’t push products or upgrades unless they solve your problem
- We don’t leave you without answers
Common Repairs We Perform
- Failed igniters, flame sensors, and control boards
- Blower motor replacements or capacitors
- Thermostat replacements
- Venting issues and pressure switch faults
- Limit switches, rollout switch failures
- Electrical shorts, bad connections, or wiring issues
- Dirty components triggering shut-offs
Why Customers Choose Falco’s
Licensed Techs
All performed by licensed, background-checked professionals
Best Warranty
Backed by parts & labor warranty
Membership Discounts
Discounts available through membership plans
Your Next Step: Book a Diagnostic Visit
Let’s solve the problem with clarity and confidence—not confusion and costs that spiral. If your system isn’t working—or something doesn’t feel right—let’s take a look.
- Flat-Rate. Fast. Friendly.
- No-pressure repair recommendations
- Serving Spokane and the Inland Northwest