Wood Burning Problems
Are you experiencing issues with your wood-burning appliance?
We are very sorry for any inconvenience with the issues you are experiencing with your wood-burning appliance. We have found that the best way to handle any situation with the appropriate urgency is to collect all the information up front. This allows us to better escalate the situation to the appropriate teams involved in problem solving these types of issues. Thank you for filling out this Questionnaire as completely as possible so we can best assist you.
This questionnaire may seem like a lot of questions but it is necessary for us to gather all the information up front to solve the problem in a timely and efficient manner.