DOES YOUR FIREPLACE NEED A FACELIFT? I have an OPEN fireplace that needs a solution (CLICK HERE) I have an EXISTING fireplace that needs to be replaced (CLICK HERE)

pre-service wood unit questionnaire



We look forward to serving you!


We strive for One Call Resolution! To help us best service your Wood-Burning Fireplace, Insert or Freestanding Stove, we ask that you fill out this pre-service questionnaire as completely as possible.

Pre-Service Wood Unit Questionnaire
Unit Type
Do you have the owner's manual?
Has Falco's Previously Serviced the appliance?
Would you consider the chimney condition to be neglected or overly dirty (excessive soot, creosote, etc.)
House Style
House Stories
Select ALL that apply to Roof Conditions
Estimated Chimney Height ABOVE the roof line.
Roof & Home Access Conditions - Please confirm ALL that apply
Wood-Burning Unit Condition (Select ALL that apply):
Specific Wood-Burning Concerns or Issues (select ALL that apply):