Service &
Maintenance
Falco’s does it Different
We believe in processes, because we believe in doing the job right EVERY TIME.
When you schedule a service with Falco’s you can expect a prompt reply, a friendly face, experience, knowledge, resources, and the confidence that we are doing our very BEST to serve you and our community.
We follow Manufacturers’ guidelines for service, diagnostics, cleaning, warranty and additionally have our own checklists to easily walk through these processes in a step-by-step manner. We leave no check-box undone!
Steps to scheduling a service:
- Pick a Service Date: https://www.onlinefalcospokane.com/book-online (Actual arrival times may be confirmed closer to the scheduled date.)
- Fill out a Pre-Service Form for your Gas, Pellet, or Wood-burning unit and we will use that information to build the expectations for your appointment.
- Receive a confirmation email with the date, arrival time, and further information about your upcoming service.
SELECT A SERVICE DATE
What our Customers Say Matters
At Falcos, our priority is providing care, comfort, and quality products for your family through thoughtful interactions, honest service, and knowledgeable staff.
Four generations ago, Falcos started as a fruit stand in 1928 and has remained in the same location on East Sprague in the Spokane Valley. Over the years, Falcos has learned to change with the times, offering products and services that are in demand in the Spokane Area. Whether choosing the best fruit, traveling to get the best plants and flowers for the Garden Center, or seeking out quality fireplaces for our showroom, our family has always taken pride in delivering the best to our community.
Falcos is proud to continue to serve the Spokane Community and outlying areas to provide solutions to your home heating and cooling needs. We are passionate about educating our customers on the various options available and finding the right solutions for your family, home, and lifestyle.
Although many things have changed over the last 90 years, one thing remains the same – our dedication to providing excellent customer service, quality products, and treating our employees and customers like family!
“Jeremy, this is Maria from Tuesday’s appointment. I wanted to thank you for fixing my fireplace. Using the wall switch to turn it on is SO easy now. Yesterday, I turned it on while I was enjoying a cup of tea for just a few minutes. Since its so easy to do now, its worth the effort to turn it on for just awhile. So pleasant. Thank you for making my home more cozy.” – Maria